Sportsmart online return policy

If you change your mind for any reason or have made a wrong selection, we will gladly accept the return of your goods for exchange or refunds if it is returned in the exact condition it was received by you within 14 days of your receipt of the goods. Please contact our customer service to organise a Return Authority form (RA#) for you to include with your return. We recommend sending your return via a trackable method of postage to ensure that it gets to us.

Only the product cost is refundable- delivery charges are not.

Sportsmart online refund policy

All purchases from Sportsmart are covered by Consumer Guarantees contained in the Australian Consumer Laws (Competition and Consumer Acts 2010). Such guarantees include goods will be of acceptable quality, goods will be fit for a particular purpose, goods will match their description, goods will match the sample or demonstration model, we will honour any express warranties, you have title to the goods, you have undisturbed possession of the goods and there are no undisclosed securities on the goods.

You are entitled to a refund if there if there is a major failure in the product of one of the above. If there is a minor failure, we can elect to repair the goods or offer a replacement or a refund.

For more information on consumer guarantees you can go to